T&C
Terms and Conditions for Kart24.in
Introduction
These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, www.kart24.in accessible at www.kart24.in.
These Terms will be applied fully and affect to your use of this Website. By using this Website, you agreed to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions. These Terms and Conditions have been generated with the help of the Terms And Conditions Template and the Terms and Conditions Generator.
Minors or people below 18 years old are not allowed to use this Website.
Intellectual Property Rights
Other than the content you own, under these Terms, Kart24.in and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
Restrictions
You are specifically restricted from all of the following:
- publishing any Website material in any other media;
- selling, sublicensing and/or otherwise commercializing any Website material;
- publicly performing and/or showing any Website material;
- using this Website in any way that is or may be damaging to this Website;
- using this Website in any way that impacts user access to this Website;
- using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
- engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
- using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being access by you and Kart24.in may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
Your Content
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Kart24.in a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. Kart24.in reserves the right to remove any of Your Content from this Website at any time without notice.
Your Privacy
Please read Privacy Policy.
No warranties
This Website is provided “as is,” with all faults, and Kart24.in express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitation of liability
In no event shall Kart24.in, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Kart24.in, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
Indemnification
You hereby indemnify to the fullest extent Kart24.in from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
Severability
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
Kart24.in is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
Assignment
The Kart24.in is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
Entire Agreement
These Terms constitute the entire agreement between Kart24.in and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of in, and you submit to the non-exclusive jurisdiction of the state and federal courts located in in for the resolution of any disputes.
Selling on Kart24.in Fee Schedule
Kart24.in has a simple and transparent fee structure for sellers with no hidden charges. To sell on Kart24.in, you pay Referral Fees and Closing Fees. There are no separate listing fees, payment collection fees and subscription fees. We will only charge when you make a sale.
You can also view more details about your fees with the Detailed Fee Explainer.
Referral fees
Sellers pay a referral fee on each item sold.
For all products, a percentage of the total sales price that is paid by the buyer (including the item price, any shipping or gift-wrap charges charged by the seller) is deducted as a referral fee.
| Category | Standard Rate | |
|---|---|---|
| Media | Books | 7.0% for item price <= INR 1000 13.0% for item price > INR 1000 |
| Movies | 6.50% | |
| Music | 6.50% | |
| Video Games | 7.00% | |
| Video Games – Consoles | 7.00% | |
| Video Games – Accessories | 10.00% | |
| Software products | 11.50% | |
| Consumables | Pet products | 6.5% for item price <=250 11% for item price >250 |
| Beauty products | 4.00% | |
| Beauty- Fragrance | 7.5% for item price <=250 12.5% for item price >250 | |
| Luxury Beauty | 9.00% | |
| Health and Personal Care (HPC) | 11.00% | |
| HPC – Medical Equipment & Contact Lens | 6.50% | |
| HPC – Nutrition | 9.00% | |
| HPC – Household Supplies, Personal Care and Ayurveda | 4.00% | |
| Personal Care Appliances (Grooming and styling) | 9.50% | |
| Personal Care Appliances (excl. Grooming and styling) | 7.50% | |
| Baby Products | 6.00% | |
| Grocery and Gourmet | 4.00% | |
| Softline | Apparel | 13% for item price <= 300 17% for item price > 300 |
| Apparel Accessories | 17.00% | |
| Apparel – Innerwear | 12.00% | |
| Apparel – Sleepwear | 12.00% | |
| Eyewear | 8.50% | |
| Watches | 13.50% | |
| Shoes | 15.50% | |
| Flip Flops and Slippers | 10.50% | |
| Fashion Sandals | 10.50% | |
| Kids footwear | 10.50% | |
| Handbags | 10.00% | |
| Wallets | 10.50% | |
| Backpacks | 7.00% | |
| Luggage- Suitcase and Trolleys | 7.00% | |
| Luggage- Travel Accessories | 9.00% | |
| Luggage (other subcategories) | 5.50% | |
| Fashion Jewellery | 21.50% | |
| Silver Jewellery | 8.00% | |
| Silver Coins and Bars | 2.00% | |
| Fine Jewellery (unstudded and solitaire) | 5.00% | |
| Fine Jewellery (studded) | 8.00% | |
| Fine Jewellery (Gold Coins) | 2.00% | |
| Other Hardline | Kitchen- Non Appliances | 5% for item price <= 300 11.5% for item price > 300 |
| Gas Stoves and Pressure Cookers | 7.00% | |
| Glassware and Ceramic ware | 7.00% | |
| Small Appliances | 5.50% | |
| Wall Art | 12.50% | |
| Home Fragrance and Candles | 10.50% | |
| Home furnishing | 6% for item price <=250 11% for item price >250 | |
| Carpet and Apron | 6% for item price <=250 11% for item price >250 | |
| Bedsheets, Blankets and covers | 9.00% | |
| Home improvement accessories | 6.5% for item price <=250 11.5% for item price >250 | |
| Home improvement (excl. accessories) | 8.00% | |
| Ladders, Home security systems, Kitchen and Bath fixtures | 5.00% | |
| Home Storage | 8% for item price <=250 12% for item price >250 | |
| Home – Other Subcategories | 16.50% | |
| Craft Materials | 7.50% | |
| Lawn & Garden- Solar devices | 5.00% | |
| Lawn & Garden- Chemical pest control | 4.00% | |
| Lawn & Garden- Outdoor Equipments | 5.00% | |
| Lawn & Garden- Other subcategories | 10.00% for item price <= 15000 15.00% for item price > 15000 | |
| Indoor Lighting (except LED bulbs and battens) | 13.50% | |
| LED Bulbs and Battens | 7.00% | |
| Clocks | 8.00% | |
| Automotive – Other Subcategories | 18.00% | |
| Automotive – Tyres and Rims | 5.00% | |
| Automotive – Lubricants, Car Parts and Helmets, Vehicle Care and Tools | 6.50% | |
| Automotive Accessories | 13.00% | |
| Automotive Vehicle | 2.00% | |
| Large Appliances Accessories | 11.00% | |
| Large Appliances – Chimneys | 6.50% | |
| Large Appliances (excl. Accessories and Chimneys) | 4.50% | |
| Furniture | 13.00% for item price <= 15000 15.00% for item price > 15000 | |
| Bean Bags and Inflatables | 10.00% | |
| Business & Scientific Supplies | 11.50% for item price <= 15000 15.00% for item price > 15000 | |
| Industrial Supplies | 8.00% for item price <= 15000 5.00% for item price > 15000 | |
| BISS (Food Equipment, Material Handling, Professional cleaning, Medical and Healthcare supplies) | 5.00% | |
| Bicycles | 6.00% | |
| Gym equipments | 9.00% | |
| Sports- Cricket and Badminton Equipments | 6.00% | |
| Tennis, Table Tennis and Squash | 6.00% | |
| Football, Volleyball, Basketball and Throwball | 6.00% | |
| Swimming | 6.00% | |
| Sports & Outdoors (excl. Cricket and Badminton Equipments) | 9% for item price <=250 14% for item price >250 | |
| Toys | 9.50% | |
| Office Products | 7.00% | |
| Musical Instruments – Guitars | 7.50% | |
| Musical Instruments – Keyboards | 5.00% | |
| Musical Instruments (excluding Guitars and Keyboards) | 7.50% | |
| Consumable Physical Gift Card | 5.00% | |
| Sports Collectibles | 13% for item price <= 300 17% for item price >300 | |
| Entertainment Collectibles | 13% for item price <= 300 17% for item price >300 | |
| Coins Collectibles | 15.00% | |
| Fine Art | 20.00% | |
| Pantry | 13.00% | |
| CE/PC/Wireless | Mobile Phones & Tablets (including Graphic Tablets) | 5.00% |
| Laptops | 5.00% | |
| Scanners and Printers | 8.00% | |
| PC Components (RAM, Motherboards) | 7.00% | |
| Desktops | 6.50% | |
| Monitors | 4.50% | |
| Laptop Battery | 14.00% | |
| Laptops Bags & Sleeves | 7.00% | |
| USB flash drives (Pen Drives) | 16.00% | |
| Hard Disks | 8.50% | |
| Kindle Accessories | 25.00% | |
| Memory Cards | 12.00% | |
| Modems & networking devices | 14.00% | |
| Car Electronics Devices | 5.50% | |
| Electronic Devices (except TV, Camera & Camcorder, Camera Lenses and Accessories, GPS Devices, Speakers) | 8.50% | |
| Television | 6.00% | |
| Camera and Camcorder | 5.00% | |
| Camera Lenses | 7.00% | |
| Camera Accessories | 11.00% | |
| GPS Devices | 13.50% | |
| Speakers | 11.00% | |
| Headsets, Headphones and Earphones | 14.00% | |
| Keyboards and Mouse | 16.00% | |
| Power Banks | 18.00% | |
| Accessories – Electronics, PC and Wireless | 16.50% | |
| Cases/Cover/Skin/Screen guard | 17% for item price <= 300 24% for item price > 300 | |
| Cables – Electronics, PC, Wireless | 20.00% | |
| Warranty Services | 38.00% |
Note: All claims for incorrect referral fee must be notified to Kart24 in writing within thirty calendar days of the order being shipped. If no such claim is filed within the prescribed timeline, the referral fee charged will be deemed correct and accepted by the sellers. No claim filed after the expiry of this timeline will be entertained and Amazon will not be liable for any claims brought / damages suffered by the sellers.
Closing fees
You pay a fixed closing fee based on the item price that is paid by the buyer (including any shipping or gift-wrap charges charged by the seller). The fixed closing fee to be paid is calculated below:
| Item Price including Shipping Charges (INR) | Easy Ship* | Easy Ship Prime | Self Ship |
|---|---|---|---|
| 0-250 | 25 | 25 | 25 |
| 251-500 | 30 | 30 | 30 |
| 501-1000 | 35 | 35 | 35 |
| 1000+ | 60 | 60 | 60 |
| Item Price including Shipping Charges (INR) | All Categories |
|---|---|
| 0-250 | 25 |
| 251-500 | 30 |
| 501-1000 | 35 |
| 1000+ | 60 |
Cancellation charge
You will be charged 100% of referral fee (if cancelled on or before ESD) / 150% of referral fee (if cancelled after ESD) of the value of items in an order as a Cancellation Charge for seller-fulfilled orders that are cancelled under the following scenarios:
- Order is cancelled by seller for any reason other than buyer request. (Only cancellations requested by buyers through the Kart24.in website are considered buyer-requested cancellations and will be exempt from the Cancellation Charge.)
- Order is cancelled automatically by Kart24.in because the seller has not shipped and confirmed shipping of the order within 24 hours of Estimated Ship Date.
Note: All fees are exclusive of 18% Goods and Services Tax (GST). To ensure that you are charged the correct referral fee, you will need to categorize your items as precisely as possible when you list them on the website. Categorisation of products is subject to Kart24’s sole discretion.
High-Volume Listing Fee
The fee will be calculated and charged monthly and shown in the next month’s statement.
We will be charging a monthly High-Volume Listing Fee (“HVLF”) of INR 0.5 per active non-media ASIN listings beyond a listing of 2,000,000 ASIN’s effective July 1, 2019. Do note that HVLF will be charged for your non-media ASIN listings only. For more details, please refer to High-Volume Listing Fee FAQ page
Examples of referral fee calculations
Media products
Example: Books (INR 149) [Category: Book] [Channel: Easy Ship]
| Kart24.in Fees | Fees (INR) |
|---|---|
| Referral Fee (7%) | 10.43 |
| Closing Fee (Price< INR 250) | 2.00 |
| Total Fee Charged (excl. GST) | 12.43 |
| GST (18%) | 2.23 |
Examples for other products
Example: Laptops (INR 50000) [Category: Laptops] [Channel: Self Ship]
| Kart24.in Fees | Fees (INR) |
|---|---|
| Referral Fee (5%) | 2500 |
| Closing Fee (Self Ship Order) | 59 |
| Total Fee Charged (excl. GST) | 2559 |
| GST (18%) | 460.62 |
Kart24.in Replacement Policy
Eligible items, conditions and exceptions
Which items are eligible for a Free Replacement?
Fulfilled by Kart24.in items, Prime eligible items and few Seller Fulfilled items are eligible for free replacements. If an eligible item is out of stock from the same seller, it cannot be replaced. Only a refund against the returned item will be issued.
What are the conditions for Free Replacement?
Items within return window and in stock (exact same item) with same seller are eligible for free replacement. The free replacement order will be shipped through standard shipping once the original order is returned. Free replacements can be requested if the following conditions apply:
- Item received is physically damaged;
- Item received has missing parts or accessories;
- Item received is different from their description on the product detail page on Kart24.in; or
- Item received is defective/does not work properly.
Note:
- A free replacement cannot be created for an item which was returned and replaced once earlier.
- If your item is not eligible for free replacement due to any reason, you can always return it for a refund.
- If your item is “Seller-Fulfilled” and is not eligible for a free replacement, please Contact Seller to request a refund.
- If the item has missing parts or accessories, you may try to contact the manufacturer for assistance. Manufacturer contact information can usually be found on the item packaging or in the paperwork included with the item.